Heartland began in 1976 as a small fabrication shop to serve customers with big expectations. Our early customers included Harley Davidson, Toro, John Deere, IBM and Melroe-Bob Cat. During our meager beginning, Heartland learned to excel at addressing complex component machining and evolved to a vibrant single-source manufacturing company, supplying full machines and services around the world. Heartland has realized a steady growth rate over the past four decades, which can be attributed to reliable and consistent partnering with our customers and vendors. We operate with a servant leadership model, and from that our partners can expect mutual trust, integrity and appreciation.
Strength in Good Company
ITW Heartland has been a Division of Illinois Tool Works since 1982. As a global industrial firm, Illinois Tool Works employs approximately 48,000 men and women. Illinois Tool Works is highly regarded on financial community for its consistent performance, financial strength, and mature business operations. ITW Heartland capitalizes on this strength in various ways to bring value to our customers. Illinois Tool Works instills many useful business and manufacturing disciplines into its portfolio companies. An example is the ITW Toolbox. This repository of proven strategies and techniques guides our business process and helps us find new ways to enhance customer satisfaction as well as drive margin growth and profitability. Specific strategies that help us reach our goals include: product line simplification, segmentation, in-lining, cellular manufacturing and outsourcing, as well as manufacturing to the market rate of demand and Market Segment Focus.
Another driving force behind the success at Illinois Tool Works is the 80/20 business process, a practice that keeps all ITW companies focused on the most profitable products and customers. The concept underlying 80/20 is simple: 80 percent of a company’s sales are derived from the 20 percent of its product offering being sold to key customers.
Put simply, too often companies do not spend enough time on the critical 20 percent of their key customers and products and spend too much time on the less important 80 percent. ITW seeks to understand what drives growth and what the true costs are in the business, which enables important prioritization of products, services, and market approaches.
Thank you for your interest in ITW Heartland. We welcome you to Gear Up to a Precision Manufacturing partnership.